At PSK Tourism LLC, we are committed to providing professional and timely visa and tourism services. Please review our refund policy carefully before placing an order.
Once the visa or any agreed-upon service has been successfully delivered and proof of delivery (such as a visa copy, reference number, or official confirmation) has been provided to the customer, no refund will be issued under any circumstances.
Customers are advised to understand that visa approval and processing timelines depend on the respective country’s immigration department. While we strive to meet expected deadlines, delays may occur due to reasons beyond our control. In such cases:
If the visa is delayed but later delivered (even after 1–2 working days), and a dispute has been filed by the customer during that delay, the customer is expected to cancel the dispute once the visa is successfully delivered.
Refunds will not be applicable in the following cases:
Refunds will only be applicable under the following condition:
Visa application is not processed at all and there is no official application submitted to the immigration authority.
Visa process takes at least 7-15 business days with Immigration sometime it comes faster sometime it delays depend on immigration working so dispute can not files till 15 working days and no Refund request if visa is under process
if We agree for Refund it will take 15 working to get refund in your card/acount once we approved. in this case you can not file dispute.
Refund Policy for Visa Services
At Apply Tourism, we strive to provide efficient and effective visa services to all our customers. However, due to the nature of visa applications and the associated costs involved, we have outlined our refund policy as follows:
40% Deduction for Cancellations Within 24 Hours
If you cancel your visa application within 24 hours of placing the order, a 40% deduction will be applied to cover initial processing and payment gateway fees.
60% Deduction for Cancellations After 24 Hours (Visa Processing in Progress)
If you cancel your visa application after 24 hours and your visa is already in the processing stage, a 60% deduction will be applied.
No Refund for Visas Processed and Under Immigration Approval
If your visa has already been processed and is under approval with immigration, no refund will be provided. and we will provide proof of application submitted because in this case Visa fee is paid so no Refund.
No Refund for Rejected Visa Applications
If your visa application is rejected by immigration authorities, the visa fee is non-refundable.
30% Deduction for Undeliverable Visas Due to Denial or Country-Specific Rules or Non Eligible From Immigration
If your visa cannot be delivered due to denial or specific country rules, a 30% deduction Plus Gateway Fee will be applied, and the remainder will be refunded.
Please note that all refunds will be processed in accordance with the conditions mentioned above. If you have any questions or require further clarification, feel free to contact our customer support team.
